Making a Complaint

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You can make a complaint:

  • In person at:
    • District Commissioner's Office
    • 2nd Floor, Government Administration Building
    • 19 Kirkconnell St.
    • Cayman Brac
  • By telephone (345) 948-2222 ext 4413
  • In writing to:
    • Mr. Ernie Scott JP
    • District Commissioner 
    • District Administration
    • PO Box 240 
    • Cayman Brac  KY2-2101 
  • By email:

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Ministry or its Departments you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Ministry’s services, as a result of information we provided or what staff of the Ministry may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.
  • Your query will be responded to within 30 days.

Last Updated: 2011-10-28

Last Updated 2012-01-17